Returns & Exchanges
At Graphique, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all original artwork and home decor items. If your purchase doesn't perfectly fit your space, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Log into your Graphique account and select the order you wish to return, or contact our concierge team with your order number to receive a Return Authorization.
- 2.Prepare Your Package
Carefully pack your items in their original protective packaging and include all certificates of authenticity to ensure the product remains in pristine condition during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our studio inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.